Terms and Conditions of Platform Use

1. Interpretation and Definitions

In these Terms and Conditions, the following words carry the meanings stated unless the context requires otherwise:

• "Platform" refers to the mycuci88 website and all services offered on it, including online slot games, live casino, sports betting, horse racing and boxing betting.
• "Member" or "User" refers to any individual who has registered and holds an active account at mycuci88.
• "Account" refers to the personal account registered by a Member to access mycuci88 services.
• "Account Balance" refers to the total funds in a Member's account, including real money and eligible bonus funds.
• "Wagering Requirement" refers to the number of times a bonus must be wagered before the funds can be withdrawn.
• "Transaction" refers to any financial activity including deposits, withdrawals, bets and winnings payments.

Section headings in this document are for reference purposes only and do not affect the interpretation of the terms.

2. Membership Eligibility

To register and use the mycuci88 platform, you must meet all of the following eligibility requirements:

• Be at least 21 years old on the date of registration.
• Be an individual with the legal capacity to enter into a binding agreement.
• Open an account in a personal capacity and not on behalf of any third party.
• Have never been banned from gambling activities through a self-exclusion procedure or a court order in effect.
• Deposit funds from a legitimate source in your own name.

mycuci88 reserves the right to request identity verification documents at any time. You agree to provide a copy of your MyKad or valid identification document for account verification purposes when requested.

3. Account Registration

Each individual is only permitted to hold one account at mycuci88. Multiple account registrations by the same individual are prohibited and will result in all related accounts being cancelled.

• You must provide accurate, complete and up-to-date information during the registration process.
• Your username and password are your personal responsibility. You must not share your login details with any other party.
• All activity conducted through your account is entirely your responsibility, including cases where the account is accessed without your authorisation due to your own negligence.
• mycuci88 is not responsible for any losses arising from unauthorised access to your account caused by your failure to keep your password confidential.
• If you suspect your account has been accessed without your authorisation, please contact our support team immediately via live chat or email.

4. Deposits and Payment Methods

mycuci88 accepts deposits through the following approved payment methods:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX (including major Malaysian banks)
• Cryptocurrency: USDT, BTC and ETH

All deposits are processed in Malaysian Ringgit (MYR) unless otherwise stated for cryptocurrency transactions. mycuci88 reserves the right to reject deposits from sources that cannot be verified or that raise suspicion of fraudulent activity or money laundering.

You confirm that all funds deposited are legally yours and are not connected to any illegal activity. mycuci88 complies with applicable anti-money laundering (AML) requirements.

5. Withdrawals

Withdrawals from your mycuci88 account are subject to the following conditions:

• The minimum withdrawal amount per request is RM50.
• Withdrawals are processed to the same payment method used for your original deposit.
• Standard processing time is between 15 minutes and 2 hours depending on the payment method and current technical conditions.
• Bonus fund withdrawals can only be made once the specified wagering requirements have been fully met.
• mycuci88 reserves the right to request identity verification before processing any withdrawal to ensure security and compliance.
• Withdrawals may be delayed or declined if there is an active investigation relating to the account in question.

Members are responsible for ensuring that the payment account details provided are accurate. mycuci88 accepts no liability for any delays or losses resulting from incorrect information provided by the member.

6. Bonuses and Promotions

All bonuses and promotions offered by mycuci88 are subject to specific conditions. The following are the general terms governing all bonuses:

• Example calculation: if you deposit RM100, you receive a bonus of RM120, giving a balance of RM220. The wagering requirement is RM120 × 20 = RM2,400.
• Second example: a deposit of RM1,800 earns a bonus of RM1,000 (balance RM2,800), with a wagering requirement of RM1,000 × 20 = RM20,000.
• Bonuses are only valid for one account per individual, IP address, device or household.
• mycuci88 reserves the right to cancel any bonus if there is evidence of abuse or attempts to exploit the bonus system.
• The terms for other promotions such as cashback, referral and special promotions will be stated separately in their respective promotion terms.
• mycuci88 reserves the right to modify, suspend or end any promotion at any time without prior notice.

7. Game Rules

All games on the mycuci88 platform are run according to the specific rules of each game, which can be found in the relevant game description section. In general:

• The results of all games are final and cannot be disputed unless a technical error can be proven.
• In the event of a technical failure or system disruption during a game, mycuci88 reserves the right to void the round in question and return the bet to the member.
• mycuci88 is not responsible for any losses arising from internet disruption on the member's end, device failure, or connection issues beyond the platform's control.
• All live casino games use live dealers and real equipment. Technical issues involving live dealers will be resolved according to the game provider's procedures.
• Sports bets are subject to the rules of the respective sport and league. mycuci88 reserves the right to void or adjust betting markets should any unforeseen change in circumstances occur.

8. Prohibited Conduct

The following are strictly prohibited on the mycuci88 platform:

• Use of automation software, bots, scripts, or any external tools intended to manipulate games or the platform system.
• Collusion between members to gain an unfair advantage in games, particularly in poker and live table games.
• Exploiting software bugs or technical vulnerabilities in the platform. Any bugs discovered must be reported to customer support immediately.
• Abuse of the bonus system, including opening multiple accounts to claim bonuses repeatedly.
• Money laundering through a mycuci88 account.
• Providing false information during registration or the identity verification process.
• Threatening, insulting, or harassing support staff or other members of the platform.
• Any attempt to hack, breach the system, or gain unauthorised access to another party's account.

9. Account Suspension and Closure

mycuci88 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any provision in these Terms and Conditions.
• Identity verification requests are not fulfilled within the stipulated timeframe.
• Suspected fraud, money laundering, or other illegal activity.
• Instructions from the relevant authorities.
• Preventive action to protect the integrity of the platform and other members.

Members may also request voluntary account closure at any time by contacting the support team. If account closure occurs due to a violation, bonus balances may not be returned. Real money remaining in the account after necessary adjustments will be returned to the member in accordance with established procedures, subject to applicable compliance requirements.

10. Limitation of Liability

mycuci88 provides the platform on an "as is" basis. To the extent permitted by applicable law:

• mycuci88 does not guarantee that the platform will operate without interruption, be free from errors, or be secure from cyber threats at all times.
• mycuci88 is not liable for any indirect, consequential, or punitive loss or damage arising from the use of the platform.
• Members acknowledge that gambling involves financial risk and they bear all risks associated with their betting activity.
• mycuci88 is not responsible for any losses arising from inaccurate information provided by a member during the registration or verification process.

Nothing in these terms excludes mycuci88's liability for death or injury caused by our negligence, or any liability that cannot be excluded under applicable law.

11. Personal Data Protection

mycuci88 respects the privacy rights of every member. The collection, processing, and storage of members' personal data is carried out in accordance with our separate Privacy Policy, which forms part of these Terms and Conditions and should be read together with them.

• Personal data is collected for the purposes of identity verification, transaction processing, compliance with legal requirements, and service improvement.
• mycuci88 will not sell or disclose members' personal data to third parties without consent, unless required by law or a legitimate authority.
• Members have the right to access, amend, or request deletion of their personal data in accordance with the provisions of our Privacy Policy.

Please refer to our Privacy Policy for detailed information on how we handle your data.

12. Amendments to Terms and Governing Law

mycuci88 reserves the right to change, amend, or update these Terms and Conditions at any time. Any material changes will be communicated to members via a notice on the platform or by email at least 7 days before the changes take effect.

• Continued use of the platform after the amended terms take effect will be considered acceptance of those new terms.
• If any provision in these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• These Terms and Conditions are governed by the law applicable to mycuci88's international licence. Any disputes will be resolved through the dispute resolution procedures established by the relevant licensing body.
• Both the Malay and English versions of these terms are valid. In the event of any conflict in interpretation, the English version will prevail.

If you have any questions regarding these Terms and Conditions, please contact the mycuci88 customer support team, available 24/7 via the platform's live chat or by email at [email protected].